Terms and Conditions

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1. Acceptance of Terms

By accessing, browsing, or purchasing products from the our Darkbites website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our Website.

2. Products & Availability

All chocolate products displayed on our Website are subject to availability. We reserve the right to modify, limit, or discontinue any product, flavor, packaging, or collection at any time without prior notice.
Product images are for illustrative purposes only. Actual packaging or appearance may vary slightly while maintaining the same premium quality.

3. Pricing & Payments

All prices are listed in your selected currency and include applicable taxes unless stated otherwise.
We accept secure payments through trusted third-party payment gateways.
Prices may change at any time without prior notice.
Darkbites reserves the right to refuse or cancel orders due to pricing errors, payment issues, or suspected fraud.

4. Orders & Shipping

Once an order is placed, you will receive an order confirmation email with purchase details.
Shipping times and costs vary based on your location and selected delivery option.
We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or events beyond our control.
Tracking details will be provided once your order has been dispatched.

5. Returns & Exchanges

Returns or exchanges are accepted within 14 days of delivery, provided the product is unopened, unused, and in its original packaging.Due to the nature of food products, opened or consumed items are not eligible for return.
Sale or promotional items may not be eligible for return unless defective or damaged.
Customers are responsible for return shipping costs unless the item received is incorrect or damaged.

6. Promotions & Discounts

Promotional codes must be applied at checkout and cannot be added after an order is placed.
Each promotion is valid for a limited time and may be subject to specific terms and conditions.
Discounts cannot be combined unless explicitly stated.
Darkbites reserves the right to cancel promotions or refuse discount usage in cases of misuse or violation.

7. Privacy Policy

Your privacy is important to us. Any personal data collected through our Website is handled in accordance with our Privacy Policy.

We collect only necessary information to process orders and improve your experience.
Personal data is never sold or shared with third parties, except where required for order fulfillment or legal compliance.
Cookies are used to enhance functionality, personalize content, and analyze traffic. You may manage cookie preferences through your browser settings.

8. Account & Security

You are responsible for maintaining the confidentiality of your account credentials.
Any activity performed under your account is your responsibility.
We reserve the right to suspend or terminate accounts involved in suspicious, abusive, or fraudulent activity.

9. Intellectual Property

All content on the Darkbites Website, including logos, text, images, designs, and product names, is the property of Darkbites Premium Chocolates and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

Darkbites shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products, to the maximum extent permitted by law.